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URG Accreditation Programs - URG7000 - Download URG 7000 in .PDF format

URG 7000 accreditation is available to all URG partners that submit documentation of the following management practices. URG 6000 accreditation is required before any other level of accreditation can be issued.

All accreditation requirements reference the ISO 9000 standard and sub standard. Remember that samples and examples of each of the required documentation are included.

If you require assistance in completing your accreditation call Robert Counts at 512 821 3888. All completed forms should be mailed to:
Robert Counts
Counts Consulting
3715 Aspendale Cove
Austin, Texas 78727

Contents

  • Management Responsibility
  • Audit Schedule
  • Contract Review
  • Automated Interchange System
  • Purchasing
  • Selection and Evaluation of Supplier
  • Product Identification and Traceability
  • Part Identification Tags
  • Process Control
  • Employee Handbook
  • Control of Nonconforming Product
  • Defective Parts
  • Customer Cores
  • Corrective and Preventive Action
  • Corrective procedures and Documentation Form
  • Handling, Storage, Packaging and Delivery
  • Packaging Process
  • Delivery Process
  • Performance Measures
  • Extended Warranty Sales
  • Inventory Parts Description

Management Responsibility – 4.1

The company management’s designated Quality Manager shall conduct audits at least annually or upon direction of the company ownership.

Submit a copy of your audit schedule that includes what is to be audited and when – 4.1.5


Contract Review - 4.3


This section provides for the process by which we establish and maintain procedures for the acceptance and review of customer orders. We must have in place a documented system that ensures you understand and can meet and track your customers needs. URG 7000 requires you to:

Provide evidence that you can capture, store and retrieve information about a customers order. 4.3.1


Describe the methodology by which you ensure that orders are confirmed and agreed to at the time of acceptance. 4.3.2

Describe the methodology by which you communicate changes to a customer’s order. 4.3.3.


Purchasing – 4.6


The purchasing operation must have a documented process with supporting records that ensure the quality of parts. You must insure that the subcontactors you purchase parts from meet the same quality your represent to your customer.

Submit your subcontractor selection and evaluation procedure along with sample of a selection and an evaluation. 4.6.2
Product Identification and Traceability – 4.8
This standard requires that you be able to properly identify and document parts as they move from receipt into your yard to delivery to your customer. This ensures that parts are identified and marked appropriately so that the sales people sale the correct part and the delivery people pull and ship the correct part.

Submit evidence that you have a computerized inventory process that is capable of capturing, storing and retrieving information about the parts in your yard - 4.8.1


Process Control – 4.9


This requires you to document that you have established procedures for each employee to do their job. It is the intent of this section to properly identify the operating instructions needed to conform to our customers’ requirements. We have developed procedures for each step of our operation from the decision to buy cars, to the provision of warranty services purchased by our customers.

Provide a copy of your Employee Handbook (see below) - 4.9.2
Employee Handbook


The following issues are suggested for the content of an “Employee Handbook.” This handbook can be customized to include your company information, such as address, etc. These are available in both print and electronic format. These handbooks are not intended as legal documents or as contracts. Specific employee questions should be referred to an attorney or other recognized experts. If you have specific questions concerning labor relations please contact Brian Fairrington at 214 373 0435.

  • Breaks
  • On-The-Job Injury
  • Smoking Policy
  • Disciplinary Action
  • Outside Activities
  • Standards of Conduct
  • Drug-Free Work Place
  • Overtime
  • Company Property
  • Employment Eligibility
  • Parking
  • Training and Accreditation
  • EEO
  • Payday
  • Travel Reimbursement
  • Grievance Procedures
  • Probation
  • Unemployment Compensation
  • Holidays
  • Promotions
  • Vacation and Sick Time
  • Insurance
  • Recruitment by Others
  • Work Hours
  • Lunch Hour
  • Resignation
  • Workers’ Compensation
  • Nepotism
  • Salary
  • New Employee Orientation
  • Sexual Harassment

Control of Nonconforming Product - 4.13


You must have procedures in place that keeps bad parts from being sold. You must have process in place that inspects and restocks good parts that are returned.

Submit a copy of your declaration of disposition of nonconforming product and customer cores and failed parts - 4.13.2 and 3.
Corrective and Preventive Action - 4.14
Your Quality System should have in place processes for taking corrective action on any customer complaint, procedural failure or anything discovered during audits of procedures.

Submit copy of your corrective action document and procedure – 4.14.2
Handling, Storage, Packaging, Preservation and Delivery – 4.15
All activities related to the handling, storage, packaging and delivery of the parts must have documented and maintained procedures.

Submit a copy of your packaging procedures – 4.15.4

Submit a copy of your delivery procedures – 4.15.5


Performance Measures – 4.20


Identification of performance measures allows you to monitor the quality of your business. These performance measures must be based on data that is easily accessible and not subject to alteration.

Submit a declaration form that indicates you measure performance related to customer assurance of quality – 4.20.12


Submit a declaration form that indicates you measure the quality of the information in your automated inventory system – 4.20.13

Remember that we will provide you assistance in completing the URG accreditation at your location or by phone (512 339 7671), fax (512 821 3888) or by email rcounts@wans.net. Check out our new website at www.counts-consults.com for questions regarding accreditation, information about your interchange system, training for sales persons and quality managers, procedures, job descriptions and many other items and issues to those in the automotive recycling industry.


To view program details, please select the URG Accreditation level below:

 

United Recyclers Group 14231 E. 4th Ave Aurora, CO 80011
Phone: (303) 367-4391 Toll Free (888) 874-3463 Fax: (303) 367-4409 Contact Email
Website: Cypress Technology Group